Returns & Exchanges
At Mama & Roo's, we want you to love your new style, so we offer a flexible 30-day return policy for all unworn and unwashed items with original tags attached. Whether you need a different size or a different look, we are here to make your exchange process seamless and stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.
Ship It Back
Drop off your package at any authorized carrier location, ensuring all items are securely packed to prevent damage during transit.
Receive Your Refund
Our team will inspect your return within 3-5 business days of arrival, after which your refund or exchange will be processed immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing