Frequently Asked Questions

Everything you need to know about shopping at Mama & Roo's

What is the typical shipping timeframe for my order?

We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international shipping varies by location.

What is your return policy for fashion items?

We offer a 30-day return window for all unworn and unwashed items with tags still attached. Simply visit our returns portal to start your exchange or refund process.

How do I ensure I am ordering the correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer sustainable or organic fabric options?

Yes, Mama & Roo's is committed to ethical fashion. Many of our collections feature GOTS-certified organic cotton and recycled materials to ensure safety for both you and the environment.

Can I modify or cancel my order after it has been placed?

Our team works quickly to package orders, but we can make changes within the first hour of placement. Please contact our support team immediately if you need to adjust your order.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Shop Pay.